About Me
Dear Recruiting Team,
With over 11 years in the Hospitality sector, I can confidently say that the combination of skills I have developed throughout my tenure has helped me achieve positive outcomes when managing challenges.
I employ excellent interpersonal and leadership skills to maintain the respect of my colleagues and achieve the KPI’s which have been set. As a quick decision maker and effective trainer, I can manage the team and make sure they are customer driven and well trained to ensure a reputable performance for the Hotel and its colleagues.
Bringing to the table 11 years of Food and Beverage experience scattered across all types of Restaurants and Bars.
All necessary and relevant details are enclosed.
Please do have a look at my CV.
Looking forward to a positive response.
Thank you.
Carlisle Fernandez.
Education
- Bachelors of Hospitality and Hotel Management 2010
-
Christ University
4 Year Degree Course in Hospitality and Hotel Management
- Pre-University Degree 2006
-
National Junior College
Business Studies and Accounting
- ICSE High School 2004
-
Saint Johns High School
High School Studies
Work & Experience
- Assistant Food and Beverage Manager 07/30/2020
-
Radisson Hotel Group
*Conducting daily Food and Beverage briefings with the presence of all Outlet Managers. *Analyzing P&L Reports. *Preparing monthly Food and Beverage calendar with all promotions and events. *Recruiting and Staffing measures handled after initial touch base interview conducted by HR. *Monthly Departmental Presentations prepared and discussed during Owner's Meeting/Visit. *Reducing/Controlling measures to lower expenses and bottom line. *Co-ordinating with Marketing for potential advertising of events to be held in the Food and Beverage Outlets. *Ensuring Quality Training is being conducted so as to maintain guest satisfaction and loyalty. *Conducting meetings with Suppliers so as to ascertain the best of products on a timely delivery schedule. *Weekly meeting with Executive Chef to arrange for Influencer Visits and Hotel Promotions.
- Assistant Restaurant and Bar Manager 12/04/2016 - 01/20/2020
-
Fairmont Hotels and Resorts
*Conducting daily briefings. *Managing and delegating daily tasks to the team members. *Ensuring smooth functioning of the outlet. *Making sure all store and purchase orders are approved so that daily operation does not get affected. *Quality and Satisfaction checks being carried out on all guests dining. *Menu Design/ Recipe Costing for beverages. *Making sure the outlet is in line with the P&L for the month and year. *Motivating and Training team members to push for increased revenue so that budgets are achieved. *Crafting new promotional ideas for the outlet so revenue can be increased. *Having one on one with all colleagues to determine which areas they need to develop and work on. *Presenting the monthly outlet figures during the Food and Beverage/Excom Meetings. *Scheduling rosters and vacation plans in the online HRMS system.
- Supervisor, Food and Beverage 08/01/2010 - 08/31/2013
-
Sofitel Hotels and Resorts
*Conducting daily shift briefings for all on shift team members. *Assigning daily section allocations during the 3 meal periods. *Ensuring operation runs smooth and that all guests are looked after and catered to. *Handling month end beverage inventories with the bartenders. *Conducting training so team members are aware of the SOP's. *Updating revenue logs at the end of the day. *Making sure all requisition orders are placed at the end of the day.
- Team Leader, Food and Beverage 08/01/2010 - 08/31/2013
-
Atlantis The Palm
*In charge of floor team and buffet team. *Conducting shift briefings and training's. *Section allocation to be done at shift briefing. *Ensuring opening and closing checklists are adhered to. *Bar items to be checked and updated if not available. *Floor plan reservations to be allocated with the assistance of Hostess. *General and Dry store requisitions to be made and given for approval. *Mis en place for Brunch to be done for Friday with the assistance of all bar team members.
Portfolio
